Information Collection
We do not sell products for purchase by
children. We sell children's products for purchase by adults. We do not
direct the Website to, nor do we knowingly collect any personal
information from, children under the age of thirteen. You must be 13
years of age or older to submit personal information to us, including to
register or place an order on the Website or participate in one of our
online promotions. Please see our Terms of Use for additional
information regarding the use of this Website.
We only collect
personal information from you when you provide it to us, such as when
you:
(1) register;
(2) place an order;
(3) complete a survey;
(4)
participate in one of our promotions;
(5) sign up for VIP, Star Club, or
other brand loyalty membership; or
(6) contact us. The personal
information we collect from you may include your name, age, mailing
address, daytime telephone number, cell phone number, e-mail address,
password and payment information. We may also combine the information
you provide to us with information we receive from third parties, such
as address update services.
Registration
We encourage you to
register when shopping at our Website, however it is not required. Our
registration form requires users to give us contact information (such as
name, age, mailing address, daytime telephone number, cell phone
number, e-mail address and password). You must be 13 years of age or
older to register. Registration helps us to provide you with a quick and
simple checkout experience. The customer contact information you supply
on the registration form will be used to contact you concerning the
status of an order or to answer your questions. In addition, unless you
choose to opt-out, it will be used to send you e-mail updates about
upcoming sales, contests, promotions and product information. You
acknowledge and agree that you are responsible for maintaining the
confidentiality of your registration information and password. You are
responsible for all use of the Website accessed through it. If you would
like, you can also fill out a customer profile. While it is not
required, information obtained from the customer profile questions helps
us to learn more about our customers and is used to improve our
customers' shopping experience with us.
Use of Information
We use the personal information we collect from you for the following purposes:
To provide you with a quick and simple checkout experience;
to process your orders, to contact you concerning the status of an
order, to answer any of your questions, or to otherwise contact you when
necessary;
To contact you about upcoming Foot Locker sales, promotions, and product information;
To allow you to participate in contests and other promotions;
To help us learn more about our site visitors and customers and to improve their shopping experience and our business;
To address problems with the Website, our business or our products and
services and to protect the security of the Website and our business;
To contact you about upcoming promotions and offers from our partners; and
Otherwise, as disclosed to you at the point of information collection.
Disclosure of Information
We may disclose your personal information as follows:
To carefully selected third party partners, so that they may inform you of offers, promotions and services.
Footlocker.com, Inc. will have access to and will use the personally
identifiable information you provide in connection with your purchases
on this Website, and it may use your data for payment processing and
authorization, fraud protection and credit risk reduction, website
evaluation and data analysis, and also for marketing and promotional
material distribution for the Foot Locker family of companies.
To
our Website hosting partners, and other parties who assist us in
operating our Website or conducting Foot Locker business, so long as
those outside parties agree to keep the information confidential.
To comply with the law, to respond to governmental inquiries or
requests, to enforce our Website policies, or to protect our or others'
rights, property, or safety.
To a third party advertising partner
and its service providers. The information we disclose may include your
transactional information with us. Our advertising partner makes the
data we provide anonymous and does not use your personal information
such as your name, address, email address, etc., in order to deliver
advertising to you that is tailored to your interests. To choose not to
have your transactional information given to, or used by, our
third-party advertising partner in this way, click here.
Otherwise, with your consent.
Any
personal information or content that you voluntarily upload or submit
for posting to the Website becomes publicly available and can be
collected and used by others. It is in violation of the Website's Terms
of Use for you to post any content that requests personally identifiable
information.
As with any business, it is possible that as our
business develops, we might sell or buy online stores or other assets.
In such transactions, information about customers often is among the
transferred assets. Accordingly, in the unlikely event that our company
or substantially all of our assets are acquired by a third party, such
information may be one of the transferred assets.
We may share aggregate, non-personally identifiable information about Website users with third parties.
Updating of Information
In
order to change or modify personal information previously provided by
you, please choose "My Account" and update your information using the
options on this page.
Changes to our Privacy Statement
We may
amend this Privacy Statement at any time. If we make any material
changes in the way we collect, use, and/or share your personal
information, we will notify you by sending you an e-mail at the last
e-mail address that you provided us, and/or by prominently posting
notice of the changes on the Website covered by this Privacy Statement.
Any material changes to this Privacy Statement will be effective upon
the earlier of thirty (30) calendar days following our transmittal of an
e-mail notice to you or thirty (30) calendar days following our posting
of the notice of changes on the Website covered by the Privacy
Statement.
Please note that, at all times, you are responsible
for updating your personal information to provide us your current e-mail
address. In the event that the last e-mail address that you have
provided us is not valid, or for any other reason is not capable of
delivering to you the notice described above, our transmittal of the
e-mail containing such notice will nevertheless constitute effective
notice of the changes described in the notice.
In any event,
changes to this Privacy Statement may affect our use of personal
information that you provided us prior to our notification to you of the
changes. If you do not accept these changes in our use of your
information, you must notify us prior to the effective date of your wish
to opt-out.
Cookies and Pixel Tags
Foot Locker does place a
feature called a "cookie" on your hard drive. A cookie is a small data
file that is sent to your browser from a web server and stored on your
computer's hard drive. A cookie may contain certain information, such as
a unique user session ID number, which is used to track the page(s) you
visited. This unique number allows us to keep track of your order as
you shop on our Website. Cookies also allow us to recognize registered
users when they visit, and to provide those customers with information
relevant to them.
If you register with us or order from our
Website, we use cookies to monitor and maintain information about how
you use our Website and what you buy. If you do not register or buy from
the Website, we may monitor and maintain information about your use of
our Website in order to improve your shopping experience. Our Website
logs do generate certain kinds of non-identifying site usage data, such
as the number of visits to our Website and pages viewed. This
information is used for internal purposes by technical support staff to
provide better service to you.
Most Web browsers automatically
accept cookies, but you can usually change the configuration of your
browser to prevent this from occurring. Even without a cookie, you can
still take advantage of most of the features of our Website, including
making a purchase, but we will not be able to recognize you as a
registered user unless you log-in.
We may use pixel tags (web
beacons) on our Website, in our advertisements on other websites, and in
our emails. Pixel tags help us analyze our site users' behavior and
evaluate the effectiveness of our Website and our advertising campaigns.
We may work with service providers that help us collect and analyze
this information. On our Website, we may use pixel tags to collect
information about your visit, such as the pages you view, the links you
click and other actions you take. In our advertisements on other
websites, we may use pixel tags to tell us when you click on the ad and
what, if any, action you take on our Website after that (such as making a
purchase). In our emails, we may use pixel tags to tell us when you
open, click on or take any other action with respect to the message.
Option to Opt-out
At
all times, you have the option of "opting out" of receiving future
e-mail marketing updates by sending us an e-mail with "unsubscribe" in
the subject line at customercare@footlocker.com. Even if you opt out,
you may continue to receive non-marketing e-mail messages from us,
including, for example, order confirmations.
Security of Information
Foot
Locker has security measures in place to protect against the loss,
misuse or alteration of the information you provide. We encrypt your
personal information, including your credit card number, when
transmitting over the Internet using triple key encryption technology by
Secure Server Certification Authority RSA Data Security Inc. US and a
VeriSign SSL (Secure Socket Layer), to safeguard your Internet
transactions. VeriSign, Inc. is a leading provider of Public Key
Infrastructure and digital certificate solutions used by enterprises,
websites and consumers to conduct secure communications and transactions
over the Internet and private networks.
Browsers that allow for
SSL Technology Ordering from our Website require the use of an
SSL-compliant browser, such as Netscape 4.0 or later; Microsoft Internet
Explorer 5.0 or later; 5.0 AOL client for PCs; or the 5.0 AOL client
for Macs. You will not be able to use [Secure Mode] if you have an older
version of an Internet browser that does not support secure
transactions, or if your computer is located on a local area network
(LAN) that uses a firewall that prohibits secure transactions. If
[Secure Mode] is not possible, please select one of our off-line options
to place your order.
Contests
Foot Locker may occasionally
conduct contests on our Website in which we ask participants for contact
information, such as e-mail address or telephone number. You must be 13
years of age or older to participate. Participation in any contest is
not mandatory. If you participate in a contest, we may use this contact
information to send you, when necessary, information about the contest
or our company. If you participate in a contest, and then prefer not to
receive information or be contacted by us, please contact us at the
Website or address listed below.
Your California Privacy Rights
If
you are a California resident, you may request certain information
regarding our disclosure of personal information to third parties for
their direct marketing purposes. To make such a request, please write to
us at the address below.
Contacting the Website
Should you
have any further questions regarding this Privacy Statement, the
practices of this Website, or your dealings with this Website, please
Contact our customer service department.
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